Returns Policy

You have the right to return the product you have purchased from our website within 14 calendar days from the issue of the retail receipt. Call us at 210-5154110 or contact us through the contact form selecting “Return of Products” as the subject, and explaining the reason you wish to return the products. One of our associates will contact you immediately and inform you of all your options. For your convenience, please have your order number handy.

Transport costs for returning products are borne by the consumer. The product is accepted for return when it is in its original condition, in its factory packaging and with no evidence of tampering with the security tape or product use.

Order cancellation

Without limiting the provisions on Withdrawal of Article 9, the order can be canceled in the following cases:

Before completing the order: during the online order process you can “back” and remove the product quantities from your cart by clicking on the “remove” button.

After completing the order: you can call 210-5154110, and one of our associates will handle the cancellation of your order. For your convenience, please have your order number handy.